Return & Refund Policy

Shop with confidence thanks to our 30-Day Money-Back Guarantee.

🛡️ 30-Day Money-Back Guarantee

Your satisfaction is our priority. If you're not completely satisfied with your WHITE30 purchase, you may request a refund within 30 days of receiving your order.

📦 Eligibility

To request a refund, simply contact our customer support team within 30 days of delivery with your order number.

Our team will review your request and provide the next steps if applicable.

🔎 How To Request A Refund

Email us at support@white30.com with:

• Your order number
• Your full name
• A brief explanation of your request

We'll respond as quickly as possible with further instructions.

💳 Refund Processing

Once your request has been approved, your refund will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear on your bank or credit card statement.

⚠️ Damaged Or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery and include clear photos of the issue.

We'll gladly arrange a replacement or full refund where appropriate.

📍 Incorrect Shipping Address

Please ensure your shipping details are correct before placing your order. WHITE30 cannot be held responsible for orders shipped to an incorrect address provided at checkout.

❌ Exclusions

Shipping fees (where applicable), shipping protection, gift cards, and promotional items may not be eligible for a refund unless required by applicable law.